Event Organizers - here is a collection of articles that may prove helpful to understand how best to leverage Magic Links for your next event.

What is a Magic Link?

This article explains our Magic Links and how they work for your event attendees.

Managing Your Event Settings

This article will walk you through the step-by-step process on how to turn on your in-person and virtual events for attendees and give them access.

  • If you are using Expo Pass for Registration you can decide to provide Magic Links during the attendee registration process (Magic Links in Confirmation Email) or schedule them to be emailed at a later date/time (the more common practice).

  • The Event Reminder is how each attendee that is in Expo Pass will receive their unique Magic Links via email from support@exposent.com for the Web App (virtual events) and/or the Mobile App (in-person events) at a scheduled date and time.


MOBILE MAGIC LINKS (In-Person Events Only)

Now that your event is live with Attendee Mobile App Access turned ON and your first round of Mobile Magic Links have been sent out via your Event Reminder Email, here is how you can manage the event access process to ensure that your late event registrants also get their Mobile Magic Links (if you have not done either of the above steps, please refer to this Manage Event Settings Article):

1. Toggle Magic Mobile Link to YES (if you use Expo Pass for registration) under Magic Links In Confirmation Email. See the article above, Managing Event Settings, for more a more in-depth explanation.

  • This will include a Mobile Magic Link for instant access to any NEW registered attendees starting at the date and time you choose. It will NOT send out Mobile Magic Links to previously registered attendees. This can only be done manually or through the Event Reminder Email.

2. If you still have Mobile Magic Links to still send out, rather than schedule another Event Reminder Email for mass distribution, which may confuse those that have previously received a link, Magic Link - Manual Distribution will walk you through how to manually distribute links up to 20 attendees at one time.

3. Lastly, you can always send out a Mobile Magic Link to one attendee at a time. Similar to the process noted above in the Manual Distribution, you will select a person in Expo Pass Classic Attendee data table by checking the box next to their name, clicking the Actions tab and Send Mobile Magic Link (in-person events only).

  • Do not select Send Web Magic Link. This is for virtual events.


WEB MAGIC LINKS (Virtual Events)

Now that your event is live with Attendee Web App Access turned ON and your first round of Web Magic Links have been sent out via your Event Reminder Email, here is how you can manage the event access process to ensure that your late event registrants also get their Web Magic Links (if you have not done either of the above steps, please refer to this Manage Event Settings Article):

1. Toggle Web Mobile Link to YES (if you use Expo Pass for registration) under Magic Links In Confirmation Email. See the article above, Managing Event Settings, for more a more in-depth explanation.

  • This will include a Web Magic Link for instant access to any NEW registered attendees starting at the date and time you choose. It will NOT send out Web Magic Links to previously registered attendees. This can only be done manually or through the Event Reminder Email.

2. If you still have Mobile Magic Links to still send out, rather than schedule another Event Reminder Email for mass distribution, which may confuse those that have previously received a link, Magic Link - Manual Distribution will walk you through how to manually distribute links up to 20 attendees at one time.

3. Lastly, you can always send out a Web Magic Link to one attendee at a time. Similar to the process noted above in the Manual Distribution, you will select a person in Expo Pass Classic Attendee data table by checking the box next to their name, clicking the Actions tab and Send Web Magic Link (virtual events only).

  • Do not select Send Mobile Magic Link. This is for in-person events only.


ATTENDEE GENERATED MAGIC LINKS

Attendees can also generate their own Magic Links!

Once an Attendee has received a Magic Link, they have the ability to generate a new one for themselves if theirs expire. Here are some articles that our Event Success Team will route to Attendees that have questions about their Magic Links:

Virtual Events

In-Person Events


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