Event Organizers - here is a collection of articles that may prove helpful to understand how best to leverage Magic Links for your next event.

What is a Magic Link?

This article explains our Magic Links and how they work for your event attendees.

Managing Your Event Settings

This article will walk you through the process to turn your event on for attendee access. At the time of building your event in Expo Pass you can decide to provide Magic Links during the registration process (if you use Expo Pass for registration) or schedule them to be emailed at a later date/time (the more common practice).

The Event Reminder Email in Event Settings is how each attendee that is in Expo Pass will receive their unique Magic Link for the Web App (virtual events) and/or the Mobile App (in-person events).


MOBILE APP MAGIC LINKS (In-Person Events Only)

Now that your event is live with Mobile App Access turned ON and your first round of Magic Links have been sent out, here is how you can manage the process to ensure that your late event registrants also get their Magic Links:

1. Turn on Magic Links in the Confirmation Email (if you use Expo Pass for registration). See the article above, Managing your Event Settings, on how this process works.

2. If you now have several Magic Links to still send out, rather than schedule another Event Reminder Email for mass distribution, which may confuse those that have previously received a link, here is how you can manually distribute links up to 20 at one time. This process will allow you to distribute hundreds of links in a short amount of time: Magic Link - Bulk Manual Distribution.

3. Lastly, you can always send out a Magic Link to one attendee at a time. Similar to the process noted above in the Bulk Manual Distribution, if you select a person in the Legacy Expo Pass Attendee data table, through the Actions tab and Send Mobile Magic Link (in-person events only).


WEB APP MAGIC LINKS (Virtual Events)

Now that your event is live with Attendee Web App Access turned ON and your first round of Magic Links have been sent out, here is how you can manage the process to ensure that your late event registrants also get their Magic Links:

1. Turn on Magic Links in the Confirmation Email (if you use Expo Pass for registration). See the article above, Managing your Event Settings, on how this process works.

2. If you now have several Magic Links to still send out, rather than schedule another Event Reminder Email for mass distribution, which may confuse those that have previously received a link, here is how you can manually distribute links 20 at one time. This process will allow you to distribute hundreds of links in a short amount of time: Magic Link - Bulk Manual Distribution.

3. Lastly, you can always send out a Magic Link to one attendee at a time. Similar to the process noted above in the Bulk Manual Distribution, if you select a person in the Legacy Expo Pass Attendee data table, through the Actions tab and Send Web Magic Link (virtual events).


ATTENDEE GENERATED MAGIC LINKS

Attendees can also generate their own Magic Links!

Once an Attendee has received a Magic Link, they have the ability to generate a new one for themself if theirs expired. Here are some articles that our Event Success Team will route to Attendees that have questions about their Magic Links:

If Attendees have other questions regarding their virtual event, here is a link to our Attendee Help Center that provides them more information regarding browser requirements, internet speed, event navigation, and more.


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