Web App


We've now made managing your event even easier! Our new Event Settings allow you to turn on Attendee Web App Access, schedule Event Reminder Emails, and much more!

1) To manage your Event Settings, login to app.expopass.com and click into the event you'd like to manage.

**If you do not have an account yet, or an event created, do both of those steps first.

2) Once you are on the Event Home Page, click on the Navigation Menu (Hamburger Menu) in the top left corner.

3) Click on Event Settings.

4) Once you are in Event Settings, you will see a variety of options which we walk through below! Navigate through and select which features you would like OFF, ON (NOW), or scheduled to be turned on at a later date.

5) Once you have set up all of your Event Settings, click on the blue SAVE button in the bottom right-hand corner of the page.


Attendee Web App Access: This is what transitions the Web App portion of your event from "draft mode" (not accessible by attendees) into "published".

  • Note - "published" does not mean the public can access your event. Only attendees who have registered for you event will have access.

There are 3 options for your Attendee Web App Access settings:

  • OFF - attendees can't access the Web App. This is good for when you are still editing this portion of your event.
  • NOW - attendees can use their Magic Link to access your event and it is "live".
  • LATER - schedule a date and time in the future for Attendee Web App Access to turn ON so attendees can use their Magic Link to access your event.

Attendee Mobile App Access: This is used to turn our on Mobile App for your in-person events only.

There are 3 options for your Attendee Mobile App Access settings:

  • OFF - attendees can't access the Mobile App. This is the setting we require for all virtual events on our platform, as the Mobile App does not currently give access to the virtual event.
  • NOW - attendees can download the Mobile App and sign in to see Sessions, Speakers, and about the in-person event. **Note - When the Mobile App is ON, the Registration Confirmation Email will now include instructions and links on how to download the Expo Pass Mobile App.
  • LATER - schedule a date and time in the future for Attendee Mobile App Access to turn ON. Once this scheduled time comes, the Registration Confirmation Email will then include instructions and links on how to download the Expo Pass Mobile App.

Magic Links in Confirmation Email: This enables the Magic Links to be included in the attendee Registration Confirmation Email. You can toggle this to YES or NO.

  • Note - Attendee Web App Access must be ON for this feature to work.
  • Note - Attendees added via a file upload do NOT get confirmations.
  • Magic Links are one-time use URLs that allow your registered attendees instant access into your event and no other account login is required.

Event Reminder Email: This is how you will schedule when you would like your Magic Links to be sent to your registered attendees. You can toggle this to YES or NO. If you select YES, you must schedule a date and time in the future for the email to be sent.

  • Note - If you would like Magic Links to be sent multiple times, you can go back in after your first Event Reminder Email goes out, and schedule a new time.
  • Magic Links are one-time use URLs that allow your registered attendees instant access into your event and no other account login is required.

Video Streaming Enabled: In order to have video streaming on the Web App of the Expo Pass platform, this must be toggled to YES. Only Event Success Manager is able to do this. It is not something that you can turn to NO or YES yourself. Please connect with your Event Success Manager about this or email support@expopass.com with your questions.

Once you have set up all of your Event Settings, click on the blue SAVE button in the bottom right-hand corner of the page.

If you still have questions, please email your Event Success Manager or support@expopass.com.

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