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Resend Expired Magic Link

The following process explains how to resend yourself a new Magic Link should your original link expire.

Tracey Straub avatar
Written by Tracey Straub
Updated over 5 months ago

โ“˜ This article is for Attendees


We've created a pain-free, simple process for you to get into your virtual and in-person events. The following steps explain how to resend yourself a new Magic Link should yours expire.


MOBILE MAGIC LINKS

To generate a new Magic Link from the mobile app, please follow the steps noted in this Help Center article:

If you are receiving an error message that your email already exists, then check out the trouble-shooting process noted here:


WEB MAGIC LINKS

If you click your previously received Magic Link in your email and receive an "Expired Link" message like the image below, simply click the blue "Send me a new Magic Link" button.

Once you click on the blue button you will see a screen that says "We sent you a Magic Link!".

A new email will be sent to you from support@exposent.com and will look like the following. Simply click the blue Magic Link button and a new tab/window in your browser will open that will place you in your event.


If you would like to learn how to do a Password Reset, please refer to this Help Article:

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