Attendee

WEB APP ATTENDEE HELP CENTER

You'll find answers to many of your virtual event questions here!

Written by Tracey Straub
Updated over a week ago

MOBILE APP ATTENDEE HELP CENTER

You'll find answers to many of your in-person event questions here!

Written by Kacie Ferguson
Updated over a week ago

Magic Link Self Help

The following article explains how to obtain a Magic Link to access your upcoming virtual and in-person events.

Written by Tracey Straub
Updated over a week ago

Resend Expired Magic Link

The following process explains how to resend yourself a new Magic Link should your original link expire.

Written by Tracey Straub
Updated over a week ago

Mobile App: Create a Password for Future Logins

How to create a password once you've gained access to your in-person event through the Mobile Magic Link on the Expo Pass Mobile App

Written by Kacie Ferguson
Updated over a week ago

Filling Out Session Feedback Questions on the Mobile App

How attendees can complete Session Feedback within the Mobile App and the requirements to access the questions!

Written by Alaina Ingram
Updated over a week ago

Delete Account

Mobile App functionality

Written by Tracey Straub
Updated over a week ago

Mobile Magic Link (In-Person Events Only)

Need some assistance with your Mobile App Magic Link?

Written by Tracey Straub
Updated over a week ago

Troubleshooting Mobile Magic Links with Android

Having trouble accessing the Expo Pass Mobile App on your Android phone? Here are some troubleshooting tips.

Written by Kacie Ferguson
Updated over a week ago

Accessing Your Event and Session Resources in the Mobile App

How to access the event and session specific resources/ materials that your Event Organizer has provided for your in-person event.

Written by Kacie Ferguson
Updated over a week ago

How do I Create an Expo Pass Account for the Mobile App?

How to create an Expo Pass account and navigate the mobile app.

Written by Kacie Ferguson
Updated over a week ago

Expo Pass Mobile App Login: Troubleshooting

Having trouble logging into the Expo Pass Mobile App?

Written by Tracey Straub
Updated over a week ago

Mobile App - Password Help

Having trouble remembering your password for the Expo Pass Mobile App or need to create one?

Written by Kacie Ferguson
Updated over a week ago

About the Event

Want to learn more about your event in the mobile app.

Written by Tracey Straub
Updated over a week ago

View Sessions & Set Event Schedule

View event sessions and add them to your event schedule.

Written by Kacie Ferguson
Updated over a week ago

Review - Download Attendee Data from the Mobile App

How to download your attendee data in the mobile app

Written by Kacie Ferguson
Updated over a week ago

View Speaker Profiles

Written by Kacie Ferguson
Updated over a week ago

View Exhibitor Profiles

Written by Kacie Ferguson
Updated over a week ago

Event Social Feed for Attendees

Get social with event specific hashtags and Twitter integration.

Written by Liz MalatyUhr
Updated over a week ago

Expo Pass Application Clear Cache & Data Instructions: Android

Written by Liz MalatyUhr
Updated over a week ago

Accessing Expo Pass events on Desktop

This awesome tool allows you to access your Expo Pass event from your Mac or PC!

Written by Kacie Ferguson
Updated over a week ago

Web Magic Link (Web App)

Need some assistance with your Web App Magic Link?

Written by Tracey Straub
Updated over a week ago

Accessing Your Event and Session Resources in the Web App

How to access the event and session specific resources/ materials that your Event Organizer has provided for your virtual event.

Written by Kacie Ferguson
Updated over a week ago

Accessing Your Virtual Event

Step-by-step process on gaining access to your virtual event, hosted by Expo Pass.

Written by Kacie Ferguson
Updated over a week ago

How to Access Your Expo Pass Virtual Event

After registering, here is a deep dive into how you navigate through your Expo Pass Virtual Event

Written by Kacie Ferguson
Updated over a week ago

Zoom Sessions on a Handheld Device

Hand-held devices

Written by Tracey Straub
Updated over a week ago

How To Create a Password: Virtual Events

After you've received your Web Magic Link, this is how to create a password for future logins to your virtual event.

Written by Kacie Ferguson
Updated over a week ago

Troubleshooting Tips for your Expo Pass Virtual Platform

Written by Tracey Straub
Updated over a week ago

Logging into your Expo Pass Virtual Platform

The following article will walk you through how to log into a previously created Expo Pass Account

Written by Tracey Straub
Updated over a week ago

Creating an Expo Pass Virtual Platform Account

The following article will walk you through how to create an Expo Pass Account to access a virtual event.

Written by Liz MalatyUhr
Updated over a week ago