Attendee Help
This Collection is for Attendees
By Tracey and 2 others3 authors20 articles
- ATTENDEE APP HELP CENTER & FAQsYou'll find answers to many of your in-person event questions here!
- Magic Link Self HelpThe following article explains how to obtain a new Magic Link to access your upcoming event.
- Create an Expo Pass Account for the Attendee AppHow to create an Expo Pass account and navigate the attendee app.
- Error: email address already existsAre you seeing this message on your attendee app?
- Create a Password for Future LoginsHow to create an Expo Pass password.
- Abandoned Registration "Email already belongs to a registrant..."Abandoned registration will cause an error stating "This email already belongs to a registrant on your order".
- Troubleshooting Mobile Magic Links with Android (and Samsung devices)Having trouble accessing the Expo Pass Attendee App on your Android phone? Here are some troubleshooting tips.
- Expo Pass Attendee App Login: TroubleshootingHaving trouble logging into the Expo Pass Mobile App?
- Expo Pass Application Clear Cache & Data Instructions: AndroidIf you're an Android user and would like to clear the cache from this app after the event, this article is for you.
- Accessing Your Event and Session Resources via the Web BrowserHow to access the event and session specific resources/ materials that your Event Organizer has provided for your event via the Web Browser interface.
- How to Self-Scan to Check In for a Session
- View Sessions & Set Event Schedule in the Attendee AppView event sessions and add them to your event schedule.
- Filling Out Session Feedback Questions in the Attendee AppHow attendees can complete Session Feedback within the Attendee App and the requirements to access the questions.
- Review - Download Attendee Data from the Attendee AppHow to download your attendee data in the attendee app
- Delete your Expo Pass AccountIf you want to delete your account entirely from Expo Pass, you can easily do so via the Attendee App!
- Accessing Your Event via the Web App on your desktopStep-by-step process on gaining access to your event, hosted by Expo Pass.
- How to Navigate Your Expo Pass Virtual EventAfter registering, here is a deep dive into how you navigate through your Expo Pass Virtual Event
- Zoom Sessions on a Handheld DeviceHand-held devices
- Troubleshooting Tips for your Expo Pass Virtual PlatformThe following article will offer some trouble shooting suggestions if you are experiencing difficulties with your Expo Pass Account.
- Logging into your Expo Pass Virtual PlatformThe following article will walk you through how to log into a previously created Expo Pass Account