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Attendee Help

This Collection is for Attendees

ATTENDEE APP HELP CENTER & FAQsYou'll find answers to many of your in-person event questions here!
Magic Link Self HelpThe following article explains how to obtain a new Magic Link to access your upcoming event.
Create an Expo Pass Account for the Attendee AppHow to create an Expo Pass account and navigate the attendee app.
Error: email address already existsAre you seeing this message on your attendee app?
Create a Password for Future LoginsHow to create an Expo Pass password.
Abandoned Registration "Email already belongs to a registrant..."Abandoned registration will cause an error stating "This email already belongs to a registrant on your order".
Troubleshooting Mobile Magic Links with Android (and Samsung devices)Having trouble accessing the Expo Pass Attendee App on your Android phone? Here are some troubleshooting tips.
Expo Pass Attendee App Login: TroubleshootingHaving trouble logging into the Expo Pass Mobile App?
Expo Pass Application Clear Cache & Data Instructions: AndroidIf you're an Android user and would like to clear the cache from this app after the event, this article is for you.
Accessing Your Event and Session Resources via the Web BrowserHow to access the event and session specific resources/ materials that your Event Organizer has provided for your event via the Web Browser interface.
How to Self-Scan to Check In for a Session
View Sessions & Set Event Schedule in the Attendee AppView event sessions and add them to your event schedule.
Filling Out Session Feedback Questions in the Attendee AppHow attendees can complete Session Feedback within the Attendee App and the requirements to access the questions.
Review - Download Attendee Data from the Attendee AppHow to download your attendee data in the attendee app
Delete your Expo Pass AccountIf you want to delete your account entirely from Expo Pass, you can easily do so via the Attendee App!