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Registration Confirmation Email - What's included?

Here is our Registration Confirmation Email

Kacie Ferguson avatar
Written by Kacie Ferguson
Updated over 2 weeks ago

When using Expo Pass for Registration and you have your Registration Confirmation Email Enabled, there are a few things that are included in our emails that are standard.

  • Event Logo

  • Event Title

  • Event Start and End Dates

  • Venue Address

  • Registration Confirmation Receipt

  • Add to Calendar

    • Start and End Dates only

    • Event Title

    • Add to Google Calendar, iCal, or Outlook

šŸ’” Note: The logo at the top of the email, the event title, event dates, and the address are pulled from the Details of your event in Expo Pass.

  • If you would like to update any of these, you will need to do so within your event under Details.

This email comes from support@exposent.com to anyone that registers for your event:


Add to Calendar

Registrants will receive an ā€œAdd to Calendarā€ link in their confirmation email. By default, this will show the event starting at 12:01 AM on the event date.

If you’d like to set a different calendar start time, follow these steps:

  1. From your event’s Admin Home, click ā€œAttendee Web App.ā€

  2. In the top right corner, click ā€œEditā€ (it's next to ā€œTemplateā€)

  3. In the top banner of the event, you will notice two pencil icons:

    • One for the Logo

    • One for the Time

  4. Click the Time pencil icon

  5. Select your preferred Start Time — this will update the calendar invite.

āš ļø Note: There is no option to set an End Time. It will default to end of day.


Customizations In Your Email:

You have the ability to adjust and customize the following within your email:

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