ⓘ This article is for Event Organizers
You've previously added your event details into Expo Pass, but you you would like to make some edits and/or changes. Or you'd like to delete an event in Expo Pass that was made in error - no problem!
Finding Your Event Details
Your event’s main information lives on your Event Overview page. This is the first screen you’ll see when you open an event, and it’s where you go to review or update anything about the event
1. Log into your Expo Pass account.
2. In the left-hand menu, click Event.
3. Your Overview page will open, displaying your event information at a glance. At the top you’ll see three panels — Event Details, Location Details, and Reference Links. Below them are snapshot cards for your Attendees, Sessions, Exhibitors, Registration, and Badging.
Your Event Overview page. The edit (pencil) icon is in the top-right corner.
Editing Your Event Details
Use the edit window to update your event name, dates, venue, and reference links.
1. On your Event Overview page, click the pencil icon in the top-right corner of the summary panels.
2. The Edit Event Details window will open. In the Basics section, you can update your Event Name, Date From, and Date To.
3. Scroll down to update your Venue details (venue name, country, time zone, city, state, zip code, street address, and phone number) and your Links (Venue Website and Event Website).
4. When you’re finished, click Save. To close without keeping your changes, click Cancel.
The Edit Event Details window — Basics and Venue sections.
Scroll down for the Links section, then click Save.
❗ Important: If you want to change your original event dates after you've created Sessions in Expo Pass, you must read the following help article to do so:
Adding Your Support Contacts
Support contacts are the people your attendees and exhibitors can reach out to for help. They appear at the bottom of your Event Overview page under Event Contacts.
1. Scroll to the Event Contacts section at the bottom of your Overview page.
2. Click + Add Contact.
3. In the Add a Support Contact window, enter the contact’s First Name, Last Name, Company Name, Email Address, Phone Number, and Area of Support (for example, “Registration, badges, logistics”).
4. If you’d like, add a Photo using Choose from asset manager, then click Save.
Deleting your Event
❗ Important: Once an event is deleted in Expo Pass it cannot be restored and all relevant data associated with that event will be unrecoverable.
You must be the Event Owner to be able to delete an event.
An event owner is the person who logged in and created the event.
To delete your event:
1. Log into Expo Pass and go to the "Event" section.
2. On your Event Overview page, click the pencil icon to open Edit Event Details.
2. Click the red trash icon in the bottom-left corner of the window.
3. In the Delete Event? window, click Delete to permanently remove your event, or Cancel to keep it.
