ⓘ This article is for Event Organizers
Every event is unique, and has information that attendees need before the event goes live. Expo Pass offers the ability to add custom email text to your registration confirmation emails.
Custom Registration Confirmation Email Text:
The custom email text for registration confirmation emails needs to be set up through your Event Success Specialist. Here are the steps to get everything started!
❗ Important: When submitting your email text, it must be created and formatted in a Google or Word Doc. We cannot accept the text sent via an email.
We can only support text and HTLM links. We cannot support images in the email body
The body can only be up to 2000 characters including the HTLM URL code
Once this is complete, email the Google or Word Doc to your Event Success Specialist with information on which registration levels you would like it applied to.
💡 Note: When submitting your custom text for registration confirmation email, it can take up to 2 business days for the update to be complete
This includes any edits that may need to be submitted in the future.
REQUIREMENTS:
Can be unique to each registration level OR it can be the same for all
Up to 2000 characters including URLs and code
We suggest including:
What to expect for the event and event information
Next steps for your attendees
Event access information and/or timelines
An event contact name and email for any questions they may have leading up to the event
SAMPLE TEXT TEXT:
Sample Registration Confirmation Email:
💡 Note: The logo at the top of the email, the event title, event dates, and the address are pulled from the Details of your event in Expo Pass.
If you would like to update any of these, you will need to do so within your event under Details.
