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Onsite Check-In: Attendee Required To Answer Additional Questions

Do you want to collect more data from your Attendees while they are checking in and printing their badge? If so, no worries - read on . . .

Kacie Ferguson avatar
Written by Kacie Ferguson
Updated over a week ago

This article is for Event Organizers

Want to collect additional data from attendees at the moment they check in and print their badge?
With Expo Pass, you can make questions required at check-in, even if the attendee didn’t answer them during registration or upload.

This feature is available for events using Onsite Premium Badge Printing via iPad kiosks.


Organizer Setup: Add Required Questions for Check-In

To require attendees to answer specific questions at check-in, you’ll need to mark your attendee fields as "Required for Check-In."

Steps:

  1. Go to Attendees ➜ Set Up Attendee Fields

  2. Click Add Custom Field if you're collecting new data points

  3. Check the box for “Required for Check-In” on the relevant field(s)

  4. Click Save Changes

✅ Any required field that is blank for an attendee will now appear on the iPad kiosk before their badge prints

Here is more info on managing your Attendee Field Settings:


Onsite Attendee Experience at the Kiosk

Here's how the experience flows for your attendees:

  1. Locate the iPad kiosk and tap “Check-In”

  2. Search by name using the on-screen keyboard

  3. When their name appears, they tap it to preview the badge

  4. If they have any required field(s) left blank, they’ll be prompted to answer before their badge prints


  5. Once submitted, the badge prints automatically.



Common Mistakes to Avoid

  • Not enabling “Required for Check-In”:
    Marking a question as required in the registration form is not enough — the field must be specifically flagged for check-in.

  • Assuming attendees can skip questions:
    Required fields will block badge printing if unanswered — this is intended behavior.

  • Forgetting to save field updates:
    Be sure to click Save Changes after setting up your required fields — otherwise, the prompts won’t trigger onsite.

  • Creating the field after uploading attendees:
    If a field is added post-upload and marked required, previously uploaded attendees will show that field as blank and be prompted onsite.

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