ⓘ This article is for Event Organizers

Expo Pass offers Standard Fields (like First Name, Last Name, Company, Job Title, Phone, and Address) that you can use in your events.

However, sometimes you need to collect additional information — and that’s where Custom Attendee Fields come in!

Custom fields allow you to gather unique data and even ask questions during badge printing check-in.

Before You Start

✅ Standard fields are always available.
✅ Custom fields can be text, single choice, or multiple choice formats.
✅ Choose the correct field type carefully — it cannot be changed once data is collected!

Important Notes About Integrations

If you plan to map Custom Fields with integrations (like Zapier, Swoogo, etc.):

Always use the "Text" field type.
Single Choice or Multiple Choice options do not work with integrations for mapping.

Steps to Create a Custom Attendee Field

💡 Expo Pass Standard Fields: First Name, Last Name, Email, Job Title, Company, Street Address, City, State, Country, Zip Code

1. Log into Expo Pass

Visit Expo Pass and sign in with your credentials.

2. Select Your Event

Choose the event where you want to create custom fields.

3. Access Attendee Fields

Click on the Attendees section of your event.
Select Set Up Attendee Fields.

4. Add a New Custom Field

Click Add Custom Field.
Choose your field type:
- Text
- Single Choice
- Multiple Choice
Example Custom Fields:
- Membership Status (Member/Non-Member)
- Dietary Restrictions
- Education Level
- Credentials

5. Set Up Choice Fields (If Applicable)

If using Single Choice or Multiple Choice, make sure your upload data answers are IDENTICAL (including spelling, capitalization, and spacing) to the answers listed in Expo Pass.

❗ Important: Once you select the field type and start collecting data, you cannot change the type. If needed, you’ll have to create a new field.

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6. Save and Manage Your Fields

Once created, your new Custom Field will appear under the list of Standard Attendee Fields.
You can click Edit to change:
- The field’s name
- The available options (for Choice fields)
You can also Delete a custom field — but be careful!

❗ Important: If you DELETE a Custom Attendee Field or remove a field option answer after attendee data has been collected via upload or registration, you will LOSE YOUR DATA and it will NOT be able to be recovered.

Special Rules for Changing Field Types

Changing Text → Single/Multiple Choice:
➔ Attendee data will be deleted.
Changing Single/Multiple Choice → Text:
➔ Data will display as comma-separated values in the Attendee Data Table.
Changing between Single Choice ↔ Multiple Choice:
➔ Data will be deleted.

Where Custom Fields Appear

After creation:

Custom Fields will be visible in the Attendee Data Table.
They will also be available to use as Merge Fields on Badge Print Layers.

Common Mistakes to Avoid

Choosing the wrong field type:
Once selected and populated with data, you cannot change the type without risking data loss.
Mismatch between uploaded data and choice fields:
Data entries must match exactly with Single/Multiple Choice options.
Deleting a field too early:
Removing a Custom Field deletes all attendee data tied to it — permanently.
Incorrect setup for integrations:
Only Text fields work with integration mapping (Zapier, Swoogo, etc.).