ⓘ This article is for Event Organizers
Onsite Registration Logistics: How Walk-Up Attendees Register at Your Event
If you're using a different platform for pre-event registration but still want to manage onsite check-in and badge printing through Expo Pass, this guide is for you.
💡 If you are already using Expo Pass for pre-event registration, then you will be set for your onsite experience, where attendees can register or check-in on the iPad Kiosks.
There are two ways to register walk-up attendees onsite, and which one you choose depends on how many walk-ins you expect.
Option 1: Manually added into the event
Option 2: Register on the iPad Kiosks
❗ Important: Either way, you will need to upload all pre-registered attendees via a CSV file into your event with the data that will be printed on your badge at least 1 business day before you plan to go live with onsite registration.
Option 1: Manually Add Walk-Up Attendees (Best for Small Volumes)
If you expect to have a small amount of walk-up registrants for your event, the best solution will be to register those attendees in your current registration platform, and then manually add them into your event in Expo Pass.
How It Works:
Set up a separate registration desk using your platform.
Once someone registers, have a staff member manually add them into Expo Pass with all badge data.
They can then check in and print their badge at an iPad kiosk.
Option 2: Let Attendees Register on iPad Kiosks (Best for Large Volumes)
If you expect a high volume of walk-ups, attendees can register directly on your Expo Pass iPad kiosks.
What You’ll Need to Do:
Upload all pre-registered attendees via CSV at least 1 business day before onsite registration starts.
Create an Expo Pass registration form at least 2–3 weeks before the event so the hardware team can test and program your equipment before it ships to your event.
Special Notes:
For paid onsite registration, you’ll need a connected Stripe account or a completed Merchant Agreement.
HERE is a Help Article on both options
Keep it simple with one registration level (e.g., "Onsite Registration").
If different badge types are needed, match the levels in Expo Pass.
Create and assign any custom fields required for badge printing.
BONUS: Let Attendees Edit or Answer Extra Questions at Check-In
So you're all setup up for your walk-up registrations. Now the questions are:
Do I want the Attendees to be able to edit their own standard data on the iPads during Check-In?
Do I have any additional information I want to collect at Check-In?
👉 If you do not want this feature, you can manually edit attendee data on your own within your event via a computer. HERE is how to do so.
If you want attendees to update basic info or answer a required question at check-in, you’ll need:
A completed Expo Pass registration form (even if not registering on kiosks).
Setup of editable fields or required questions in your event - HERE is how to do so.
Once those are complete, follow the article below to enable this feature: