ⓘ This article is for Event Organizers
Expo Pass allows Event Organizers to control exactly how attendee data is displayed, edited, and required during registration and check-in. This guide covers both Standard and Custom Attendee Fields, and how to manage their settings.
Types of Attendee Fields
Standard Fields
Pre-built into your event automatically. These include:
First Name
Last Name
Email
Job Title
Company
Street Address
City
State
Country
Zip Code
Custom Fields
Created by you, the Event Organizer, to collect or upload any additional data specific to your event, such as attendee roles (e.g., "Speaker," "Press") or designations that can be displayed on badges.
Custom fields can also be leveraged for badge assignments and attendee categorization. For example, a field like "Attendee Type" can define specific badge types, such as assigning a "Guest" badge to anyone marked as "Guest" in that field.
Attendee Field Setting Definitions
Setting | What It Does |
Field Name | The label of the field. |
Type | The format (Text, Single Choice, Multiple Choice). |
Editable by Attendee | If checked, attendees can edit this field through the mobile app. If unchecked, they can view but not edit it. |
Hidden from Attendee | Hides the field completely from the attendee's view in the mobile app. |
Hidden from Exhibitor | Hides the field from Exhibitors during badge scans for Lead Retrieval. |
Required for Check-In | Attendees must complete this field during check-in if it's blank. Useful for events using Expo Pass for onsite or pre-registration. |
Cannot Be Blank | Attendees must always provide a value for this field. Existing attendee records missing this data will be prompted to update it. |
📌 If you want attendees to see their info but not change it, uncheck "Editable by Attendee."
📌 Use "Hidden from Exhibitor" to control exactly what data Exhibitors can see or download from lead retrieval scans.
📌 If you're using Expo Pass for Onsite or Pre-Registration and a question is marked Required on the registration form, you should also check that field as Required at Check-In, and vice versa.
❗ Work with your Expo Pass Success Specialist before enabling "Cannot Be Blank". This setting can force updates on past attendee records.
How to Manage Your Attendee Field Settings
Log into your event in Expo Pass.
Click Attendees in the left-hand navigation, then click Attendee Field Setup.
Use the checkboxes to enable or disable a setting for each field.
Click Save at the bottom of the page to apply your updates.
How to Edit a Custom Field
Log into your event in Expo Pass.
Click Attendees in the left-hand navigation, then click Attendee Field Setup.
Find the Custom Field you want to update and click Edit.
Update the field name, and if needed, the field type.
Click Save at the bottom of the page to apply your updates.
❗ Changing a field's type can affect existing data tied to that field.
📌 When importing attendee data via CSV, make sure your file includes columns for any custom fields you've created. See How to Create Custom Attendee Fields for more.
📌 Custom fields can also play a role in badge design — for example, pairing "Attendee Type" with registration types to keep badge assignments consistent. Be careful with active criteria: having more than one active at once can create unintended "AND" logic and cause assignment errors. Review dependent badge configurations any time a field is deleted or changed.
Badge Design and Printing Limitations
Attendee fields such as "Attendee Type" can be added to badges for enhanced categorization or visibility.
Boxed fields and other standout features require printing pre-designed badge shells. Multiple badge designs are supported for group differentiation, with a minimum order of 100 badges per design.
Onsite badge printing supports black font only. This is due to the Zebra Thermal Printers used, which print on heat-sensitive paper activated by heat rather than toner, so color printing isn't supported.
Common Mistakes to Avoid
Forgetting to save: After updating field settings, always click Save, or your changes won't apply.
Not checking integration compatibility: If you're using integrations (Zapier, Swoogo, etc.), make sure fields — especially Custom Text fields — are set up correctly.
Accidentally allowing attendees to edit critical fields: Sensitive fields like ticket type or VIP status should usually not be editable by attendees.
Deleting fields without considering data impact: Removing fields or field options can permanently delete associated data.
Enabling "Cannot Be Blank" without planning: Always coordinate with your Success Specialist before using this setting.
Incorrect badge assignment logic: When using fields like "Attendee Type" for badge assignment, make sure only one criterion is active at a time to avoid unintended "AND" logic.