Exhibitor Help
This Collection is for Exhibitors
By Kacie and 2 others3 authors17 articles
- Exhibitor Frequently Asked QuestionsThis article has a video and more help for frequently asked questions for our exhibitors, including how to sign up for Lead Retrieval.
- How can I troubleshoot common issues with Lead Retrieval after purchasing it in Expo Pass?
- How can I troubleshoot the Expo Pass app for exhibitors experiencing access or functionality issues?
- You're an Exhibitor Administrator -- and Now You've Been Asked to Claim your Profile?This Help Article will help new Exhibitor Administrators to create an Expo Pass Account and claim their Exhibitor Profile.
- Have you been invited to be an Exhibitor User for your upcoming In-person Event?This Help Article will help invited Exhibitor Users to update their contact information and use Lead Retrieval, if purchased.
- Update Your Exhibitor Company LogoHow to add a logo and company information to your Exhibitor Profile via a Web Browser. This is for Exhibitor Admins.
- Hey Exhibitor - Do You Want to See How Lead Retrieval Works?This is a step by step article with visuals to walk you through your exhibitor profile and lead retrieval.
- How to purchase Lead RetrievalOnce your exhibitor profile is created, walk through these steps to activate lead retrieval.
- Expo Pass Lead Retrieval and API KitsExhibitor - curious about potentially using an API Kit for Lead Retrieval Scanning for an Expo Pass event?
- Add/Manage Exhibitor Users - Mobile AppYou'll want to invite colleagues that are also attending the event to your company profile!
- Add/Manage Exhibitor Users - WebHow to add and manage the users for your company as an exhibitor.
- Create Qualifiers in Lead Retrieval AppCreate custom qualifiers to gather additional information from badge scans.
- Scanning Attendee BadgesThis is how you will capture those leads!
- Download Leads: During EventTurn your leads into a downloadable CSV file to share with your team!
- What To Do When Lead Retrieval Data is SyncingIf you are scanning leads, and they're not syncing, follow these steps.