ⓘ This article is for Event Organizers
When using Expo Pass for Registration and you have your Registration Confirmation Email Enabled, there are a few things that are included in our emails that are standard.
Event Logo
Event Title
Event Start and End Dates
Venue Address
Email Body
Registration Confirmation Receipt
Add to Calendar
Start and End Dates only
Event Title
Add to Google Calendar, iCal, or Outlook
💡 Note: The logo at the top of the email, the event title, event dates, and the address are pulled from the Details of your event in Expo Pass.
If you would like to update any of these, you will need to do so within your event under Details.
Registration Confirmation Email FROM Email Address
This email comes from support@exposent.com to anyone that registers for your event.
❗ Important: If your attendees are having issues receiving your emails, please have them check spam and ensure it is not being blocked from being received.
Customize Registration Email Body
You have the capability to add unique information to your registration confirmation emails to get event information in front of your attendees before your event!
Add to Calendar
Registrants will receive an “Add to Calendar” link in their confirmation email. By default, this will show the event starting at 12:01 AM on the event date.
If you’d like to set a different calendar start time, follow these steps:
From your event’s Admin Home, click “Attendee Web App.”
In the top right corner, click “Edit” (it's next to “Template”)
In the top banner of the event, you will notice two pencil icons:
One for the Logo
One for the Time
Click the Time pencil icon
Select your preferred Start Time — this will update the calendar invite.
❗ Important Note: There is no option to set an End Time. It will default to end of day.
Customizations In Your Email:
You have the ability to adjust and customize the following within your email: