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Uploading an Attendee List
Uploading an Attendee List

How to get your attendees into Expo Pass via a CSV file upload

Tracey Straub avatar
Written by Tracey Straub
Updated over a week ago

β“˜ This article is for Event Organizers

If you have used a registration process outside of Expo Pass, then you will need to upload your upload your attendees. Below is how you will upload your Attendees into your event in Expo Pass.


Upload Your Attendees

1. Go to the "Attendees" section of Expo Pass and click on "Upload Attendees List". The screen below will appear.

2. You will need a CSV file with at least the First Name and Last Name as columns which are required for your upload.

❗ Important: When saving your CSV file, use the CSV UTF-8 file format. This format will help support special characters in your data upload.

3. Each data field should be a separate column in your file and needs to include all the data you will need printed on your badge

  • If you have custom data points outside of the Expo Pass Standard fields that you need to upload, you will first need to do one of the following:

❗ Important: If you want to enable Edit Attendee Data at Check-In feature, note that we will require that you upload an email address with the rest of your data.

If there are attendees who don't have an email addresses, the suggested dummy email domain that you can use to create an email for them is @expopass.io.

3. Once you save your file in the correct format, with each field in a separate column, it's time to upload your attendees.

The upload process will require you to drag the column headers from your CSV file to the right and match them with the corresponding Expo Pass Attendee Fields. Once done, click "Save"

πŸ’‘ Tip: If you receive an error message when trying to save your upload, you will need to go back into your source CSV file and fix any issues.

The most common errors are:

  • Duplicate records: each email can only be used once on the upload as this is a unique identifier

    • Quick Tip: Use the de-duplicate feature in Excel on your emails to see where you may have duplicate records

  • Trailing spaces in the cell after an email address

    • Quick Tip: You can use the "TRIM" formula in Excel to help with this

  • Incomplete email address; forgo the "@" or the ".com"

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