The following process explains how to perform a password reset from the Virtual Platform.

Go to and click "Reset"

A 2nd tab will open in your internet browser - follow the instructions:

You will receive an email from "" that will provide you with a new temporary password.

Type in your email address and temporary password here:

Create a new password here:

Now return to your 1st tab in your browser: and type in your email address and the new password that you just created.

Login and your virtual event will become available.

If you have any other questions, please email us at

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