ⓘ This article is for Event Organizers
When you, as an Event Organizer, offer Lead Retrieval (LR) to your Exhibitors, Expo Pass will send a series of outreach emails to remind them to purchase LR and claim their Exhibitor profile.
What you, the Event Organizer, can do immediately
Once you have your event created, and you have uploaded your Exhibitors, your Success Team can send you an Exhibitor Toolkit PDF to share with your exhibitors.
The Toolkit will explain how an exhibitor can claim their profile and purchase Lead Retrieval. This can also be shared and printed to have onsite for the event.
👉 If you are not using Expo Pass for Lead Retrieval, there will be no communications sent for your Exhibitors to Claim Their Profile. This is your responsibility to communicate as the Event Organizer.
HERE is a resource to share with your Exhibitors
Expo Pass can provide a Claim Your Profile PDF for Exhibitors upon request
Add Exhibitors to your Event
At least 4 weeks before your event start date, you will need to Upload Your Exhibitor list into your Event. We cannot start any communications until this is complete.
Exhibitor Lead Retrieval Communications
In regards to the Exhibitor email communications, Event Success will share the email content that we will send out to your exhibitors.
These emails will be scheduled and sent at the following times:
10 days before the event start date
1 day before the event start date
❗ Important: If you add new Exhibitors to your event after the first email goes out, please make sure to send a note to Success, so they can be included in the upcoming communications.
What data do Exhibitors get when they scan a lead?
When an exhibitor scans an attendee badge, they will get any attendee information in the system, including custom fields. The only data they will not receive are fields that have been checked as "Hidden from Exhibitors" in Attendee Field Setup.
❗ Important: If the data does not exist in the event, the Exhibitors will not receive it, so make sure to add enough data to make it worth their while!