ⓘ This article is for Event Organizers
Need to give registrants/attendees the option to pay later by check or invoice instead of online with a credit card?
You can turn on this feature in just a few clicks from your event settings.
Once enabled, Expo Pass will track which attendees selected the “Pay by Invoice” option so you can follow up and collect payment separately.
❗ NOTE: Note: Pay by invoice/check is available only for attendee registrations. Exhibitors cannot use this option for Lead Retrieval purchases and must pay by credit card. Additionally, event organizers can choose to disable this feature entirely to ensure all payments are collected upfront by credit card.
How to Enable Invoice Payments (Check)
Log in to Expo Pass and open your event.
Click on Registration ➜ Enable Invoicing.
Under the General tab, toggle Invoice Payments to ON.
Click Save.
To disable invoice payments, follow the same steps but toggle Invoice Payments to OFF instead.
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✅ You’re done! Registrants will now see an option to “Pay by Invoice” when completing registration.
Pro Tip: Customize the Confirmation Email
We highly recommend updating your registration confirmation email to include clear instructions on where and how registrants can send their invoice payments.
Be sure to include:
Your mailing address
A contact name or email for payment inquiries
Any reference details they need to include
Common Mistakes to Avoid
Forgetting to click Save: Toggling "Invoice Payments" ON won’t take effect until you save your changes.
Not providing payment instructions: If registrants choose to pay by check but don’t know where to send it, you could experience delays or confusion. Always update your confirmation email.
Assuming Expo Pass collects the invoice payments: This option allows attendees to register without paying immediately. You are responsible for collecting and managing those payments separately.
Managing Existing Invoice-Based Registrations
If attendees have already registered using the invoice option, handling these registrations requires direct action. Payments for invoice-based registrations cannot be processed through Expo Pass, so the following workflow is recommended:
Notify the attendee via email, explaining that their pending invoice registration will be removed.
Remove the attendee from the platform.
Request the attendee to re-register and pay by credit card during checkout. This approach ensures all payments are collected directly through the platform, maintaining consistency in payment processing.