ⓘ This article is for Event Organizers
If you’re using Expo Pass for both Badge Printing and Onsite Registration, you can enable QR Code Check-In to offer a contactless, fast, and accurate experience for your attendees at the iPad kiosks.
There are two ways attendees can receive their QR Code:
Via the Registration Confirmation Email
Via the Check-In QR Code Email (required for manually added attendees)
Attendees can either display their QR Code on their mobile device or bring a printed copy to check in.
👉 If you plan to manually add any attendees to your event via upload or single-add, you must use the QR Code Email.
Option 1: Registration Confirmation Email (For Pre-Registration)
If you’re using Expo Pass for Pre-Registration or Onsite Registration, attendees will automatically receive a confirmation email that includes a PDF receipt with the QR Code.
Important Setup Step:
Go to your event’s Event Settings in the left nav bar of your event.
Ensure that “Confirmation Emails Enabled” is toggled to Yes.
📨 These emails are sent from: support@exposent.com
Option 2: Check-In QR Code Email (For Uploaded or Manually Added Attendees)
If you manually upload or single-add attendees, they will not receive the standard confirmation email and must instead receive a dedicated Check-In QR Code Email.
How to Set It Up:
Log into your event and go to Event Settings ➔ Emails
Toggle ON “Check-In QR Code Email”
Choose the date and time you want the email to send
![Photography Event - 29 April 2025.mp4 [video-to-gif output image]](https://downloads.intercomcdn.com/i/o/ij3yrbte/1500203365/589594dce186902edf7af6d189e7/ezgif-287e266c67836b.gif?expires=1768619700&signature=63b72e2ae554c37752c40566bdb971e2b9c61ba3dc687878c0e6e902823dd87e&req=dSUnFst%2BnoJZXPMW1HO4zTVJrBCMHkUuXmGUQSUARSfvj9MoGOKlZLSrJT0P%0AUrQRpPniCVI8vY8tY%2Fc%3D%0A)
Scheduling Tips:
Send the email at least 2 hours before check-in starts each day
You can only schedule one send at a time
After it sends, return to reschedule the next one
📨 These emails are also sent from: support@exposent.com
What If the QR Code Doesn’t Show in the Email?
Some email clients (like Outlook) may block images.
No worries — the email also includes a PDF attachment with the attendee’s QR Code for backup scanning.
Manually Send a QR Code to a Single Attendee
Need to send a QR Code to just one person? You can do that directly from the Attendee Data Table.
Steps:
Log into your event and go to the Attendees section
Check the box next to the attendee's name
Click Actions ➔ Email QR Code
📨 The attendee will receive their QR Code from support@exposent.com
![Photography Event - 29 April 2025 (1).mp4 [video-to-gif output image]](https://downloads.intercomcdn.com/i/o/ij3yrbte/1500230555/39c2dac47b34ffaebbbdd9f3a12d/ezgif-2ae8e9a275e76d.gif?expires=1768619700&signature=0d75f12185a9c0563dc98f301088580de206207c837b75f8deef6229e58d858e&req=dSUnFst9nYRaXPMW1HO4zZlDR6YkjNmvHJRXjMS1AHYJNH2G4de%2F%2FqA9jyun%0Ao32VmsgFUTCDgxDy24Y%3D%0A)