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How to Edit an Event Attendee in Expo Pass

If an Attendee needs changes to their information, it's an easy fix via Expo Pass.

Tracey Straub avatar
Written by Tracey Straub
Updated this week

This article is for Event Organizers

Sometimes attendee information needs a quick update — whether it’s fixing a name, updating a badge detail, or editing registration data. Good news: Expo Pass makes it easy!

Here’s how Event Organizers can manually edit, bulk edit, or allow attendees to update their own information.

Who Can Edit Attendee Data?

Event Owners
Event Users (with the right permissions)


How to Manually Edit a Single Attendee

1. Open Your Event

2. Go to the Attendees Section

  • Click on the Attendees tab.

3. Select the Attendee

  • Find and click on the name of the attendee you want to edit.

4. Edit the Attendee Profile

  • In the attendee’s profile pop-up window, click the Actions - Edit button.

5. Make Your Changes

  • Update any attendee fields you need — including:

❗ Important: Once a badge has been printed, you cannot edit the Attendee ID. This ID is a unique system identifier tied to badge and lead retrieval data.

6. Save Your Changes

  • Click Save to apply updates.

Modifying Registration Levels

  • To change an attendee's registration level, determine any pricing differences. If applicable, process a refund for the original registration level and remove the attendee from that registration. Re-register the attendee under the new level.


How to Make Bulk Attendee Edits

Need to update multiple attendees at once? Here’s how:

1. Export Your Attendee List

  • Export your event’s full attendee list.

  • HERE is how to do this to ensure you are exporting all data needed.

Important: Be sure to include the Attendee ID when exporting as this is the unique identifier for each attendee record.

  • Without it, re-uploading will create duplicate records instead of updating existing ones

2. Edit Your Data

  • Open your exported list in Excel or Google Sheets.

  • Make the necessary changes.

3. Save as CSV UTF-8

  • Save the file as a CSV UTF-8 format before re-uploading.

4. Re-upload Your File

  • Upload the updated CSV back into Expo Pass, including the Attendee ID — attendee data will update seamlessly based on the Attendee ID.

Updating Session Selections

  • Attendees can modify session selections through the link provided in their confirmation email, where possible. For paid add-ons, event administrators need to refund/remove previous sessions and re-book new ones under the corrected details.


Allow Attendees to Edit Their Own Data at Check-In

If you want attendees to make small updates themselves during badge pickup:

  • Set up your iPad Kiosk Check-In to allow limited attendee edits.

  • HERE is how to do this

Editable fields via Kiosk:

The data fields that an Attendee can update on the iPad Kiosk is managed by the Event Organizer, when they set up their Attendee Fields. Any box checked in the "Editable by Attendee" will allow the Attendee to also edit them at the iPad Kiosk (as well as in the Attendee Event Profile via the mobile or web app).

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