ⓘ This article is for Event Organizers
As an Event Owner, or an Event User with the proper permissions, you have the ability to remove and restore attendees within your event. Here's how to manage your attendee list!
How to Remove an Attendee
1. Log into Expo Pass, select your event
2. Click the Attendees tab from the left-hand menu
3. Select the attendees you want to remove. You have two options:
Check the box in the header bar next to First Name to select all attendees displayed on the page, then click ALL at the bottom center of the page to select every attendee, OR
Manually check the box next to each individual attendee you want to remove
4. Click Actions → Remove Attendee(s) and confirm
5. ✅ Removed attendees will be moved to the Removed Attendees list. They are not permanently deleted from your event records.
📌 What about permanent deletion? Expo Pass does not permanently delete attendee records. Instead, attendees can be marked as Removed, which excludes them from reports and operational views while preserving the data behind the scenes to ensure the consistency and reliability of your event records.
How to Restore an Attendee
1. In the Attendees section, click Removed Attendees in the left navigation bar
2. Select the attendees you want to restore using the same selection process:
Check the box in the header bar next to First Name to select all attendees displayed on the page, then click ALL at the bottom center of the page to select every attendee, OR
Manually check the box next to each individual attendee you want to remove
3. Click Actions → Restore and confirm
4. ✅ The attendee will reappear in your main Attendee Data Table.
❗ Important: You cannot restore an attendee if there is already an active attendee in the event with the same email address or Attendee ID. Since these are unique identifiers, duplicates are not permitted.