Click into the Session.

Change the view to 'Edit Mode'.

Click on the pencil icon.

Click on 'File'.

Click 'Select'.

Click 'Browse' or Drag and Drop your file to upload your .mov or .mp4 video file. ​

​Please note that larger files will take longer to upload.

PRO TIP: If you are experiencing a very slow file upload, review the following:

1- Check your internet upload speed ( Your upload speed should be at least 10Mbps (or it will definitely be a slow process for you).

2- We recommend using Chrome internet browser in Incognito mode when uploading. It will usually be faster because there are no extension, additional cache, or browsing history.

Once your file is uploaded, click on it so it is selected. Then click 'Done'.

Set your 'Available At' and 'Available Until' times. These are the times that the video file will be available for viewing. These are required fields.

If you would like, set a 'Preview Image' and 'Post Event Image'. If you do not select these, there will be a black box.

Make sure the 'Private?' is NOT toggled on and green. This will make the URL link private unless the Attendee has added it to their schedule.

Click 'Save'.

Click 'Save' again. Note you should see a green box in the top right corner that says 'Updated session webinar' If it was successful.

Return to ''Default View'. You can now click on the PLAY if the file is Live (during the Available At time). If it is not yet during that Available At time, there will be a countdown until the Session is Live.

For more information, please contact your Event Success Manager or email

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