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Onsite Check-In: Attendee Edits Their Own Data

Do you want to allow Attendees to edit their data while checking in and printing their badge? If so, no worries - read on . . .

Tracey Straub avatar
Written by Tracey Straub
Updated over a week ago

This article is for Event Organizers

Want to let attendees edit their own information while checking in and printing their badge?
You can easily enable this option using Expo Pass iPad Kiosks during Onsite Premium Badge Printing!

Here’s how it works:


What Edits Are Allowed?

When enabled, attendees can update their registration data directly at the kiosk, including fields like:

  • First Name

  • Last Name

  • Company

  • Position (Job Title)

Any fields that are displayed on the badge will be available for attendees to edit before printing.

Important: Ensure that you have checked your fields at "Editable By Attendee" in the Set Up Attendee Fields section of your event.

  • If this box is not checked before check-in, an attendee will not be able to edit the field.


Organizer Setup Process

Follow these steps before the event:

1. Request to Enable Editing

  • Contact the Expo Pass Event Success Team to have them activate the "Editing Attendee During Check-In" feature for your event.

2. Access the Admin Toolkit on the iPad

  • Log in to the Expo Pass app on the iPad.

  • Enter your event.

  • Tap the gear icon in the top right-hand corner to access the Admin Toolkit.

3. Set Up the Kiosk Passcode

  • In the Admin Toolkit, enable the "Set Kiosk Passcode" option.

  • Set a passcode (usually the same as your case combination locks, but can be customized).


Onsite Attendee Experience

1. Locate the iPad Kiosk

  • Tap the Check-In button to start.

2. Search for Their Name

  • Use the on-screen keyboard to find their registration record.

3. Tap the Pencil Icon

  • Once their name appears, a pencil icon will be visible next to the badge image.

  • Tap the pencil icon to start editing.

    ✅ If no changes are needed, the attendee can simply check in and print without editing.

4. Enter the Passcode

  • Enter the Admin Passcode to unlock editing.

    • Either the Event Organizer enters it

    • OR the Organizer provides the passcode for the attendee to enter themselves.

5. Edit Information

  • Update any available fields.

6. Save Changes and Print Badge

  • After editing, tap SAVE.

  • A new badge with the updated information will print immediately!



Common Mistakes to Avoid

  • Not enabling attendee editing ahead of time:
    You must contact Expo Pass to activate this feature before your event.

  • Forgetting to set a Kiosk Passcode:
    Without a passcode, attendees cannot access the edit feature at check-in.

  • Incorrect fields available for editing:
    Only fields appearing on the badge are editable — others cannot be changed onsite.

  • Enabling Editable By Attendees in the Set Up Attendee Fields section.
    If a field is not checked as editable by attendee, they will not be able to adjust their own data.

  • Sharing the Admin Passcode improperly:
    If giving the passcode to attendees, do so carefully to maintain event security.

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