ⓘ This article is for Event Organizers
If you're managing an event with Expo Pass, you might want to invite other team members to help with tasks like attendee check-ins, session scanning, and more. Good news: you can add as many Event Users as you need — at no extra cost!
This guide will walk you through exactly how to add and manage Event Users, whether you're using a web browser or the Expo Pass mobile app.
Tips For Adding Event Users
❗ Important: Event Users cannot use the same email address to be an Event User that they used when Registering or being added to the event.
The email addresses MUST be different for this feature to work, so please ensure they use two distinct email addresses, one for each role.
💡 Tip: Need help creating another email address?
If you have Gmail, here are two quick tricks:
Dots trick: Gmail ignores dots. So yourcompany@gmail.com and your.company@gmail.com go to the same inbox.
Plus trick: Add +anything to your email.
For example, yourname+admin@gmail.com also reaches your main yourname@gmail.com email.
Add/Manage Event Users: Web Browser
Log in to your Expo Pass account and open your event.
Go to the Event section in the menu, then click on Manage Event Users.
Enter the email address of the person you want to add.
Select the permissions you want to give them (you’ll see permission options when adding them).
Click "Add User" to save.
✅ After being added, your Event User will need to create their own Expo Pass account using the same email address you entered.
Add/Manage Users: Mobile App
1. Login with your credentials to the Expo Pass App and choose the appropriate event.
2. Tap on the Admin Toolkit button in the left side menu
3. Tap on the Admin Settings icon in the upper right hand corner (gear icon)
4. Select Manage Users
5. To add a user to your event, tap Add a User, enter the new users email address and select their permissions.
✅ After being added, your Event User will need to create their own Expo Pass account using the same email address you entered.
6. If you tap on a user, it will open up their admin settings and from there you can edit their settings if needed.
Quick Tips to Remember
Unlimited users: You can add as many team members as you want!
Email matters: Double-check that the email is different from any registration email.
Permissions are key: Set the right level of access depending on their role.