ⓘ This article is for Event Organizers
As an Event Organizer, we understand that you may not be the sole individual managing the behind-the-scenes operations (and we hope you aren't working alone in these efforts).
To involve other crucial team members in your event planning and execution, including those responsible for scanning attendees into sessions (if session tracking is utilized), each Event Organizer has the ability to grant access to an unlimited number of event Users at no extra cost, in addition to their own access.
Tips For Adding Event Users
❗ Important: Event Users cannot use the same email address to be an Event User that they used when Registering or being added to the event.
The email addresses MUST be different for this feature to work, so please ensure they use two distinct email addresses, one for each role.
💡 Tip: Do you have a Gmail account? Here are two hacks to easily create an email alias:
1. The first way you can create email aliases in Gmail is with dots. Gmail will ignore any dots added before the “@” sign and treat it just the same as your original email address. You can add dots between words, letters, or numbers to create email aliases. For example:
2. The second way you can create email aliases in Gmail is with the plus sign. You can insert a “+” with a combination of words at the end of your username (but before the “@” sign) and the emails will still come to your primary email address. Gmail will not look at what comes after the plus sign in the address so you can create infinite aliases of your Gmail address. For example:
Add/Manage Event Users: Web Browser
1. Login to Expo Pass and select your event.
2. Click on the Details section and then Users.
3. Enter the email address for the user you want to add and choose their permissions (shown below).
4. Once you have permissions selected, click Add User.
❗ Important: Event Users will need to Create an Expo Pass Account (via the web or mobile platform) using the email you added them with in the system.
Add/Manage Users: Mobile App
1. Login with your credentials to the Expo Pass App and choose the appropriate event.
2. Tap on the Admin Toolkit button in the left side menu
3. Tap on the Admin Settings icon in the upper right hand corner (gear icon)
4. Select Manage Users
5. To add a user to your event, tap Add a User, enter the new users email address and select their permissions
6. If you tap on a user, it will open up their admin settings and from there you can edit their settings if needed.
❗ Important: Event Users will need to Create an Expo Pass Account (via the web or mobile platform) using the email you added them with in the system.