How do I sign  up as an Exhibitor?  
Create an Expo Pass account and then join your event! Please visit this step by step article to learn more.    


Where do I find event details?  

You can find details in both the web and mobile version of the platform. Please visit this step by step article to learn more.      


How do I add my colleagues to my team on Expo  Pass?  

Set up your dream team! Please visit this step by step article to learn more.     


How many users does my organization get?  

Each Organization gets 5 free users with the ability to purchase additional users  for $50/user.     


How do I sign up for Lead Retrieval?  

You can sign up in the "Lead Retrieval" section of the web platform, or in the "Exhibitor Toolkit" section of the mobile platform. Please visit this step by step article to learn more.

What the heck is Lead Retrieval?    
Lead retrieval is a means of capturing and following up on sales leads that are generated at an event, conference, trade-show, etc.  Our system gives you as the Exhibitor the ability to measure results against your event objectives.  By using Expo Pass for lead retrieval, you can forget about worrying how you are going to capture attendee information, and can instead focus on creating genuine interactions with your leads while easily following up with them post event.


Can I create qualifiers and notes for Lead  Retrieval?  

You sure you can! Please visit this step by step article to learn how.      


How do I scan attendees for Lead Retrieval?  

It's easy - you use the camera on your smart phone (no clunky hardware, or rental scanners).  Please visit this step by step article to learn more.   


How do I access and download my leads after (or during) the event?
 
You can easily email them to yourself in CSV format! Please visit this step by step article to learn more.   


Do I have to pay to fill out my Exhibitor Profile?  

NOPE!  It's FREE for you to complete. The only feature that requires payment is Lead Retrieval.   


How do I complete my Exhibitor Profile?  

We recommend doing this on our web platform, but you can edit certain details from the mobile app as well.  Please visit this step by step article to learn more:        


Why should I bother with an Exhibitor Profile?  

It's  FREE marketing. If the event is using the event app - all event  attendees will have access to see your profile and learn more about your  organization.    


I have no idea where to get started with the web application, HELP!  

We've got you covered with a step by step video for getting set up on, and exploring the web application.    


I have no idea where to get started with the  mobile application, HELP!
 
We've got you covered with a step by step video for getting you set up on, and exploring the mobile application.    

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