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Schedule and Send Push Notifications
Schedule and Send Push Notifications

Send real time notifications and announcements during your event to attendees logged into the Expo Pass mobile app.

Kacie Ferguson avatar
Written by Kacie Ferguson
Updated over a week ago

This article is for Event Organizers

Push notifications allow you to create custom communication to your attendees, staff, and exhibitors throughout the live event. Below is how to purchase, and set up your push notifications for the Expo Pass Mobile App.

Important: Someone will only receive a Push Notification if:

  • They are logged into the Expo Pass Mobile App

  • They have enabled notifications on their phone for the Expo Pass mobile app.

Automatic Push Notifications Include:

  • Session Reminder

  • Session Feedback Reminder

💡 Attendee must have a session added to their "My Schedule" in order to receive these notifications and be logged in with notifications enabled for the app.

Set Up and Schedule Push Notifications

1. Login with your credentials into Expo Pass and choose the appropriate event.

2. Click on the Push Notifications section. 

3. In order to utilize push notifications, you will need to purchase push notification “credits”.

  • Credits cost $50 for 1,000

Important: 1 credit = 1 push notification sent to 1 attendee, so if you have 100 attendees and send 1 push notification to them all, that's 100 credits used.

4. After you purchase credits, you can create a custom push notification to send to all, or a segment of your Attendees.

5. There are several ways to customize and target your push notification:

  • Link to a specific Session, Exhibitor, or Speaker.

    • Push notifications that are linked will include a button that will push Attendees to the Session, Exhibitor, or Speaker that you have associated that notification to.

  • Send to your entire Attendee list, or a segmented group.

    • You can send to specific registration levels (if using the Expo Pass registration platform), or specific custom fields that you have created in the system

​6. Select the Date and time you want to send your push notification.

7. Review the credits you are using vs. the credits you have remaining.

  • If you need to purchase additional credits, you can do so by clicking the “Purchase” button.

​8. Once your message is ready to send, click “Schedule” and it will be sent at the date and time you selected

  • All scheduled messages will appear in the right-hand column

9. After a message has been sent, you can view how many Attendees opened that message.

Push notifications will look similar to the image below (depending on the device):

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