Thank you for joining us today for your event, where your Event Organizers have partnered with Expo to help manage their technology needs.

We understand if you landed here that you may be experiencing some difficulty or challenges regarding your event. We've tried to organize this site to provide you with as much additional information as possible to help you get back to your event!

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Need to generate a new Magic Link for yourself - no problem!

Click here: MAGIC LINK

** You must use the same email here that you used to register for the event. **

Please note that your Event Organizer will send you a Magic Link via email shortly before the beginning of your event.

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Internet Web Browser Requirements

Not all internet browsers are the same. We strongly recommend that you use the latest version of one of these Internet Browsers to access your event: Chrome, Safari, Firefox, Microsoft Edge with Chrome as the best option.

Not sure what browser you are using or if it is up-to-date? Click here: BROWSER

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Optimal Internet Download Speed

Expo recommends that for optimal viewing you have at least a download speed greater than 10 Mbps. Want to check how fast you are? Click here: SPEED

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Expo Pass Virtual Event Navigation

Quick Reference Guide - Click here: ACCESSING YOUR VIRTUAL EVENT

Need some help navigating throughout your event? Click here: NAVIGATION

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Video Resolution for Recorded Content

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More Questions?

Here is a link to our complete Attendee Help Guide. Click here: HELP GUIDE

If you are in your event, check on the home page for the "Event Contacts". These are the hosts for your event and they too are ready, willing, and able to assist for any non-technical questions like "Will these sessions be recorded and available for replay?"

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Still no luck in finding the answers you are looking for?

Email us at support@expopass.com with 1) your name, 2) your email address, 3) your event, and 4) your question.

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