Thank you for joining us today for your event, where your Event Organizers have partnered with Expo to help manage their technology needs.

We understand if you landed here that you may be experiencing some difficulty or challenges regarding your event. We've tried to organize this site to provide you with as much additional information as possible to help you get back to your event!

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Need to generate a new Magic Link for yourself - no problem!

** You must use the same email here that you used to register for the event. **

If you do not see you new Magic Link in your email's inbox, please check your SPAM/JUNK FOLDER in your email account as it may have been swept there.

For more information on how to generate a new Magic Link,

check out this Help Article: Magic Link Self Help

Please note that your Event Organizer will send you a Magic Link via

email shortly before the beginning of your event.

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Internet Web Browser Requirements

Not all internet browsers are the same. We strongly recommend that you use the latest version of one of these Internet Browsers to access your event: Chrome, Safari, Firefox, Microsoft Edge with Chrome as the best option.

Not sure what browser you are using or if it is up-to-date? Click here: BROWSER

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Optimal Internet Download Speed

Expo recommends that for optimal viewing you have at least a download speed greater than 10 Mbps. Want to check how fast you are? Click here: SPEED

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Expo Pass Virtual Event Navigation

Quick Reference Guide - Click here: ACCESSING YOUR VIRTUAL EVENT

Need some more help navigating throughout your event? Click here: NAVIGATION

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Video Resolution for Recorded Content

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Create a Password for Future Logins

If you received your Magic Link for your event and would like to create a password for future logins, Click here: CREATE A PASSWORD

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More Questions?

Here is a link to our complete Attendee Help Guide. Click here: HELP GUIDE

If you are in your event, check on the home page for the "Event Contacts". These are the hosts for your event and they too are ready, willing, and able to assist for any non-technical questions like "Will these sessions be recorded and available for replay?"


If you have any other questions, please reach out to our Event Success support team by clicking this image in the lower right-hand corner of this site:

Then click on this button to send a message.

To expedite your question, please include the following:

Thank you!

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